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How does the GG site work?
The GG website provides a safe, secure and anonymous way to
find and communicate with people of your choice. In a nutshell, you
choose a username (a screen name or alias) and set up a profile
describing yourself and the type of person and relationship your are
looking for. You can view other people's profiles by searching the
site and in turn they can view your profile. When you find someone
that interests you, you can send a message via the site to their
username. The message is sent to their email address from your
username - your real name and email address are never shown. In turn
you may receive messages from other members in your email inbox.
These messages will be from their username and not their real email
address, protecting both your and their privacy. When you are ready
you may choose to tell the other member your real contact details.
What is the difference between a member and a
subscriber?
Everyone who registers and sets up a profile is a member. To send
messages you need to be a paying subscriber.
Is it free, or is there a catch?
To become a member is free. Members can use every
feature of the site and can receive anonymous email
through the site, but only paying subscribers can
send anonymous emails. Our subscription rates are
very reasonable, at only £39.95 for a whole year, we are the best value for money in the UK.
Why can't I send messages?
To send messages you must be a subscriber. See above.
Is my privacy respected?
Yes! We will never give your details to other members
or use your details for any purpose without your permission.
Is the content censored?
As a rule no. We're not here to police our members.
However, we reserve the right to hide, delete or modify unacceptable
profiles. Amongst other reasons we reserve the right to delete or
modify profiles that:
- Contain contact information such as email addresses, ICQ
numbers, Telephone numbers, addresses, etc.
- Are illegal, e.g. under 18 years of age or solicit contact
from people under 18 years.
- Are racist, or attack other groups or religions
Please refer to our terms of use for full details.
I've forgotten my login details. How do I find
them?
Easy! Just click on the
"Password Forgotten" link, insert your email address in the form and we'll mail them to
you. If you still have a problem, please contact
us.
Can I change my Password?
No. For security reasons this is not possible
Why must I set up a profile to use the site?
To view member profiles you need to become a member and set up
a profile. Remember, it's free to become a member.
Do I have to pay to set up a profile?
No. To set up a profile you need only become a free
member; you only need to become a (paying) subscriber when you want
to send messages to other members.
How do I set up my Profile?
If you are not yet a member, start by joining GG for free use the above link "FREE Registration". If
you're already a member, just Login.
Can I change my Username?
No.
How do I change my Profile?
Login and go to "My Space" and follow the
edit instructions
How do I delete my profile?
Login and go to "My Space", click the 'Delete' box on the left the click the button at the
bottom of the page. NB: This process can be reversed by editing your details using the "VIEW/AMEND" link.
Your profile will no longer be visable to other members.
How do I add a photo to my profile?
The first chance is during your initial registration, where you can upload 1 picture.
As a subscriber, go to "My Space" then "AMEND/VIEW" where you can upload a 4 more pictures.
Does my photo automatically show on my profile?
Yes. All newly uploaded photos are checked on a regular basis by our
support staff.
Photos are usually checked within 24 hours of upload, but
this may be longer at times of high demand, and on weekends when we
have fewer staff on duty. If a photo does not meet with our approval then it will be deleted.
Are there any specific requirements for adding
photos?
Yes. Your photo must either be in JPEG, GIF or BMP
format. Your photo must be less than 600kB, but there is
no restriction on the dimensions of the image you upload. We will
automatically resize it if it is too large.
Why did my photo disappear from my profile?
Your photo may be deleted if it does not comply with
our technical requirements, is obscene or is a picture of a
celebrity or other copyrighted material such as cartoon
pictures. |
How do I search?
For a quick and simple search, specify your
requirements in the form
and click 'Search'. For more advanced search options use the
filters 'Ethnicity' or 'Status' in conjunction with the category search.
How do I search for a specific member?
Easy! Using the Find By Member No at the bottom of the search page,
enter the other person's Member ID and click
'Find Member'.
Why do I not get any results when I search?
You are most probably making your search criteria too
narrow. Try relaxing your requirements a bit, e.g. a wider age
range, etc. If you are looking for an Asian man in the south west,
in an open relationship,
chances are you will not get many results!
Contacting Other Members to top |
How do I contact another member?
When you view another member's profile you will see a
'REPLY FORM' link. Click this link and then enter your
message in the text box provided and then click send.
Will any of my details be exposed?
No! The message sent to the other member will only
contain your username, your message and brief instructions telling
them how to reply.
How do I reply to messages from other members?
Login to the site and go to "My Space" where you will see how many messages you have received.
A link is available that will take you to their profile.
Remember, you need to be a subscriber to send messages.
Must I be a Subscriber to receive messages?
No, you will receive messages sent to your username
even if you are not a Subscriber. You will, however, need to be a
subscriber to reply.
I accidentally deleted a message, can you
help?
No. Sorry, we cannot retrieve the content of messages
once they have been deleted.
I'd prefer not to receive messages in my regular email
inbox. Can you help?
We suggest you set up a free Web-based mail account
with a service such as Hotmail and use this email address in your
profile. Note that there is a potential down side to using free
email services. Some of them disable your account if you do not
check it regularly. In that case the email other members send to you
will be lost and, if we receive several consecutive bounces from
your address, we may hide or remove your profile.
What does it cost to subscribe to GayGordon?
We offer a range of competitive subscription packages,
please visit our Upgrade Now section after login for
details.
Is it safe to enter my credit card details on the
site?
Yes. Credit card payments are processed using our
World Pay card-processing gateway. World Pay is one
of the largest and most respected global card processing companies.
All your card details are encrypted for maximum security whilst
travelling over the Internet. Further, no credit card details are
stored anywhere on our site.
What will appear on my credit card account?
Payments will be shown as a purchase from Graystone LA Ltd,
which is the name of the engine which drives this site.
Will my subscription automatically be renewed?
No. Subscriptions are never automatically renewed.
I have not used all of my subscription and want to
delete my profile. Will I be refunded the balance?
No, unused portions of a subscription are not
refundable. Deleting your profile will result in your unused
subscription being lost.
Will my profile remain on the site after my
subscription ends?
Yes. You will however need to subscribe again if you
want to contact other members again in
future.
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